Home' Community Care Review : CCR May-Jun 2015 Contents SHARE THE GOODS
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Managers and executives of community care
service providers will have an opportunity
to connect with the leading suppliers of
products and services targeting the care and
disability services at the upcoming National Care Facilities Expo in Sydney.
Exhibitors at the event will represent all areas of business operation and a wide
range of industries including software vendors, mobility aid suppliers and security.
Specifically, among the exhibitors will be: mobility aids, safety products, cleaning
products, transport, first aid and security.
The organisers say the event is designed to "secure and maintain Australia's
position at the forefront of available technology and innovation, and to address the
sector's needs before critical capacity."
In-home service providers and home modification specialists providing
independent living solutions are among those who will attend. n
National Care Facilities Expo takes place 12 -- 13 August at Rose Hill Gardens
Racecourse, Sydney. Go to: carefacilitiesexpo.com/Sydney.
In your own words
New materials will support community care workers in overcoming communication
and cultural barriers when discussing continence issues with ethnic communities.
Incontinence is already
one of the least spoken-
about health conditions,
but discussing such a
sensitive issue is even more
difficult when you don't
workers can now access
new resources that aim
to help them overcome
communication and cultural
barriers within Australia's
An estimated 70 per
cent of people affected by
incontinence don't talk about it, according
to the Continence Foundation of Australia
(CFA), the peak national organisation for
Australians affected by bladder and bowel
Not only is a language a potential
barrier, cultural attitudes and social taboos
common to many ethnic groups make the
topic difficult to broach.
Victorian Continence Resource Centre
executive officer Lisa Wragg, who has 20
years continence nursing experience in
Melbourne's ethnic communities, has
witnessed firsthand the reluctance of
members of culturally and linguistically
diverse (CALD) communities to talk about
"A physiotherapist and I recently gave a
talk to 71 Greek women aged 65-plus. Not
one of them had ever talked about their
incontinence -- to anyone! Even though in the
evaluation we found they all had experienced
daily incontinence issues," Wragg says.
"The next day I gave a talk to a mixed
Turkish group of about 30, and found that
only three individuals had sought assistance -
and they were all men with prostate issues."
The CFA's new campaign
evidence is backed by
the Victorian Continence
Resource Centre's 2011
report, Awareness of
Incontinence in Ethnic
Communities, which found
that knowledge of the
causes and treatment of
incontinence is low across
This finding, combined
with the low number of
calls to the CFA's National
by people with CALD
backgrounds, gave rise to the national
campaign 'Talk about incontinence: A
problem in anyone's language'.
An important aspect of the campaign
is raising the awareness of professionals,
such as community care workers, to CALD-
CFA has developed 27 language-specific
web pages on its website, each linking to 17
downloadable bilingual factsheets on the
most common incontinence issues.
Non-English speaking callers are
also encouraged to phone the free and
confidential National Continence Helpline
(1800 33 00 66) by accessing the Telephone
Interpreter Service on 131 450.
CFA has also developed interpreting
tools for health professionals and
interpreters for use within a continence
CFA also continues to provide support
to health professionals such as community
workers and nurses, through online and
face-to-face education (go to continence.
Go to continence.org.au/other-languages
50 | MAY 2015
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