Home' Community Care Review : CCR Nov 2016 Contents Toolkit launched to
adoption of co-production
A SERIES OF resources have been released to assist providers to
introduce co-production in aged care.
The toolkit, produced by consultancy CommunityWest, shares
the lessons from the Step Forward Together project, which trialled
co-production with 10 pilot sites around Australia over an eight-
The resources guide aged care providers on the theory and
implementation of co-production, drawing on the latest research
and practice and case studies from the Australian pilot project.
Kelly Gray, the project lead from CommunityWest, said co-
production goes beyond a process of consulting and engaging with
clients to involving older people and their families and carers in the
design and delivery of services.
Co-production requires service providers to foster more equal
relationships with the people who use their services.
“Working with consumers at a strategic level to plan, design,
test and review services is going to be essential in an increasingly
competitive environment where consumers choose who they want
to purchase services from,” she said.
The publication has been funded by the federal health
department to encourage and support service providers to work
in partnership with consumers when designing and planning aged
care services and programs.
In addition to the web resources, a documentary capturing
the journey of the pilot sites through interviews with staff and
consumers has also been produced.
The 10 organisations that took part in the pilot were Calvary
Community Care, Centacare Community Services, Jubilee
Community Care, MercyCare, Novacare Community Services, The
Society of Saint Hilarion, St Bartholomew’s House, Uniting AgeWell,
Uniting Communities and WestCoast Home Care.
A wide range of initiatives were developed as part of the trial.
For example, Calvary Community Care co-produced a cooking
mobile app to use with culturally and linguistically diverse
consumers, while The Society of Saint Hilarion developed a quality
of life tool to kickstart a conversation with the local older Italian
community on mental wellbeing.
Download the resources from communitywest.com.au. View the
Step Forward Together documentary on YouTube.
Efforts advance to set up universal design centre
A NEW AUSTRALIAN centre for universal
design has been founded to promote the
principles of universal design and the
benefits of social and economic inclusion.
Established by Dr Jane Bringolf, the
Centre for Universal Design Australia
has been launched with a website,
with the ultimate aim of establishing a
The not-for-profit organisation aims to
bring together experts in the field to share
knowledge and resources, build broad
public and industry awareness of universal
design and influence policy and practice.
Calls for an Australian centre gathered
momentum at the inaugural Universal
Design Conference in Sydney in 2014,
at which the head of the Centre for
Excellence in Universal Design in Ireland
was a keynote speaker.
The former Age Discrimination
Commissioner Susan Ryan lent her
support to the idea and told the
conference embedding inclusive design
principles in Australia would support
the implementation of both aged care
reform and the National Disability
In late August at the 2nd Universal
Design Conference, Dr Bringolf publicly
announced the creation of the Australian
centre and called for those with an
interest in universal design to get behind
The centre’s website includes a
number of resources, links to academic
papers and information on topics such as
the built environment, housing design,
Dr Bringolf said the centre aimed
to put Australia at the forefront of
best practice in universal design and
encourage and foster cross-sectorial
linkages in the field.
In late September the organisation
appointed its inaugural directors:
Dr Phillippa Carnemolla – industrial
designer and researcher in home
modifications; Joe Manton – director of
Institute of Access Training Australia;
Dr Lisa Stafford – research fellow at the
University of Queensland; Professor
Philip Taylor – director of research with
National Seniors Australia; Queenie
Tran – architectural designer and access
consultant; Sally Coddington – director
of Curb Cut Effect and marketing
consultant; Nicholas Loder – architect;
Dr Jane Bringolf – project manager
liveable communities with COTA NSW
and researcher in universal design.
For more information on the Centre
for Universal Design Australia, visit
The Step Forward Together project documentary explains the principles
40 | NOVEMBER 2016
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