Home' Community Care Review : CCR Nov 2016 Contents Introducing
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1. KARL ROZENBERGS, partner with Hall & Wilcox
Lawyers, outlines common mistakes to avoid
when investigating allegations of elder abuse.
2. FIONA YORK, co-manager of Housing for
the Aged Action Group, highlights the urgent
need to address the growing numbers of older
people experiencing housing stress.
3. LORRAINE POULOS, a trainer with extensive
experience working with government and
industry, writes it is timely for providers to seize
opportunities in both aged and disability.
4. STAVROS KOUFIS, CEO of the Community
Transport Organisation, writes on the importance
of recognising community transport as an
important enabler of services.
he shift to consumer directed care, which was introduced across all home
care packages on 1 July 2015, represents an ongoing journey for both
providers and consumers and will take time to reach maturity in Australia.
Consumers are still developing the confidence and skills to assert greater choice
and control over the services they receive and staff are experimenting with the full
potential of CDC to achieve improved outcomes for clients.
To assist providers to share best practice, in this edition we report on examples
of providers utilising the flexibility of CDC to think outside the box and impact
consumers’ quality of life (see page 12). We encourage organisations to share their
experience of how CDC is changing staff practices and further engaging consumers.
We also look forward to reporting on the findings of the government’s latest
research by Taylor Nelson Sofres to evaluate the extent to which a CDC approach has
been adopted within the sector. The research will provide an important update on the
ongoing challenges facing providers and consumers in the implementation of CDC.
Also in this issue we report on a groundbreaking project in WA trialling a self-
directed model in the Home and Community Care Program (page 10) and the trend
of recruiting staff from external industries to offer a fresh perspective (see page 26).
Thank you for your continued support and feedback in 2016. We wish you a happy
Christmas and New Year and look forward to bringing you the latest news, opinion
and analysis affecting the sector in 2017.
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